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Finance

Overdue Payment Follow-up

Proactive Collections Follow-up

Monitors invoice due dates, applies customer-specific reminder cadence, and runs escalation logic to reduce delayed collections.

How It Works

What does this automation do?

Overdue collection is often handled in scattered spreadsheets. This automation enforces a structured, respectful, and timely follow-up cadence.

5 business days

Setup Time

-37% collection delay

Expected Impact

Integrations Used

Integration Chain

4 steps

Invoice feed -> follow-up rules -> reminders -> payment/escalation.

01Trigger
Stripe

Past-due invoices identified

02Process

Reminder plan selected by customer profile

03Output
Gmail

Multi-channel payment reminders sent

04Notification
Slack

Escalation state updated by payment result

All steps automatically verified

Benefits

What does this flow deliver?

  • Cash flow becomes more predictable

  • Finance team avoids manual chasing

  • Customer communication stays professional

4

Overdue Payment Follow-up

Live automation preview

-37% collection delay

Past-due invoices identified

Stripe

Accounting system provides list of overdue and near-due invoices.

Reminder plan selected by customer profile

Customer profile and invoice amount determine reminder strategy.

Multi-channel payment reminders sent

Gmail

Email and message reminders include payment links and due context.

Escalation state updated by payment result

Slack

If unpaid, second-level escalation tasks are opened for finance owners.

Automation Complete

-37% collection delay

Overdue Payment Follow-up | AI Turka